Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Juliet Wilson

Juliet Wilson

September 2, 2025

5  out of  5
rating by Juliet Wilson
"Luisa, She was super helpful. This lady knows her job, inside and out. I highly recommend her."
We responded:
"Thank you for your wonderful feedback! We're glad Luisa provided you with exceptional support and demonstrated her expertise. Your recommendation means a lot to us!"
Profile photo of Tiff G

Tiff G

September 2, 2025

5  out of  5
rating by Tiff G
"Very friendly service, quick response time. Pricilla is very sweet (even though I was stressed out). Auto/homeowners in Florida is a tough business so I appreciated her patience with me. I recommend this office."
We responded:
"Thank you for your kind words! We're delighted to hear that Pricilla provided you with friendly and patient service, especially during a stressful time. We truly appreciate your recommendation and are here to assist you whenever you need!"
Profile photo of The Abril tea

The Abril tea

August 27, 2025

5  out of  5
rating by The Abril tea
"Thank you very much to Priscila to help me find a good quote for my family and I."
We responded:
"Thank you so much for your kind words! We're glad Priscila could assist you in finding the perfect quote for your family. If you need any further help, feel free to reach out!"
Profile photo of Suylen

Suylen

August 18, 2025

5  out of  5
rating by Suylen
"Excelente servicio con Lily de State Farm. Es muy profesional, paciente y siempre explica todo de manera clara y sencilla. Me ayudó a encontrar la mejor opción de seguros y respondió todas mis preguntas con mucha amabilidad. 100% recomendada.”"
We responded:
"Suylen, muchísimas gracias por tu recomendacion y confianza. Me encantó conocerte y haber podido ayudarlos. Es un placer poder seguir sirviendole a más miembros de la familia, y espero seguir brindándoles el mejor servicio por muchos años más. :) "
Profile photo of Trevor Fyfe

Trevor Fyfe

August 15, 2025

5  out of  5
rating by Trevor Fyfe
"Lily Vasconcelos' State Farm Insurance Agency is a, professional, knowledgeable, responsive, top shelf organization. I've been a client there for numerous years, which, speaks for itself...Recently I needed an urgent matter attended to. And, on the two occasions, that, I had to visit the Agency, Ms. Lorean Landinez Latorre attended to my needs. She was polite, professional, knowledgeable and urgent. And was able to resolve my issue without a hitch. It was an absolute pleasure dealing with her...Ms. Lorean Landinez Latorre is a credit to Lily Vasconcelos' State Farm Insurance Agency. Keep up the good work."
We responded:
"Trevor, Thank you so much for your wonderful review! It has been a great pleasure being able to help you with your insurance needs and I'm thrilled to hear that you've had such a positive experience with our agency over the years. Lorean Landinez Latorre will be delighted to know her efforts made a difference and that she could assist you promptly and professionally, we ar truly blessed to have her as part of our team. Your kind words truly mean a lot to our team and motivate us to keep providing top-notch service. We look forward to continuing to serve you for many years to come! :)"
Profile photo of Jorge Lores

Jorge Lores

August 11, 2025

5  out of  5
rating by Jorge Lores
"Loren hase una exselente attention may professional de 100 Cinco Estrella"
We responded:
"¡Muchas gracias por su amable comentario! Nos alegra mucho saber que Loren le brindó una atención excelente y profesional. Agradecemos su confianza y lealtad durante estos ultimos 3 años, esperamos poder seguir ayudandole mucho años mas :). "
Profile photo of Katie Woznicki

Katie Woznicki

August 8, 2025

5  out of  5
rating by Katie Woznicki
"Me and my family have been using Statefarm for a good minute. Priscilla has been our agent and she’s absolutely fantastic. Her voice is very warm and friendly. I recommend her 110%"
We responded:
"We really appreciate your kind words Katie! I agree with you, Priscilla is wonderful :) , and we’re so happy she’s been a great help to you and your family. Thanks for recommending her!"
Profile photo of Amancio Mosqueda

Amancio Mosqueda

July 25, 2025

5  out of  5
rating by Amancio Mosqueda
"Lorean 25 7 25 me sente muy bien atendido y kede satisfecho x su trato tan amable"
We responded:
"¡Muchas gracias por sus amables palabras! Nos alegra mucho saber que Lorean le atendió tan bien y que quedo satisfecho con su trato. Estamos aquí para ayudarle siempre que lo necesite."
Profile photo of Anarene

Anarene

July 25, 2025

5  out of  5
rating by Anarene
"Lorean Landinez Latorre was totally helpful, kind, and took all the time to help me, especially since I am electronically challenged!!"
We responded:
"Thank you for your wonderful feedback! We’re glad that Lorean Landinez Latorre was patient and took the time to assist you. Your satisfaction means a lot to us, and we’re here to help whenever you need!"
Profile photo of Wilber Machado Brito

Wilber Machado Brito

July 24, 2025

5  out of  5
rating by Wilber Machado Brito
"⭐️⭐️⭐️⭐️⭐️ Excelente servicio y atención personalizada Tuve una experiencia increíble con la agencia de seguros Lily Vasconcelos, especialmente gracias a la agente Luisa Balderas. Desde el primer momento, Luisa fue muy profesional, atenta y paciente al explicarme todas las opciones disponibles. Se tomó el tiempo de entender mis necesidades y me ayudó a encontrar la mejor póliza al mejor precio. Su trato fue siempre amable y honesto, lo cual me dio mucha confianza. Recomiendo esta agencia sin dudarlo, y en especial a Luisa por su dedicación y excelente servicio. ¡Gracias por hacer todo el proceso tan fácil y claro!"
We responded:
"Wilber, muchas gracias por compartir tu experiencia tan positiva con mi agencia y con Luisa Balderas. Nos alegra muchísimo saber que Luisa pudo brindarte un servicio profesional, atento y honesto, y que te ayudó a encontrar la mejor póliza para tus necesidades. Tu recomendación es muy valiosa para nosotros y nos motiva a seguir ofreciendo un trato amable y dedicado a todos nuestros clientes. ¡Gracias por confiar en nosotros durante todos estos años y permitirnos acompañarte en este proceso!"
Profile photo of Raul ernesto Junco gali

Raul ernesto Junco gali

July 24, 2025

5  out of  5
rating by Raul ernesto Junco gali
"La mejor experiencia con Lorena super educada y amable"
We responded:
"Rauli muchisimas gracias por tu recomendacion. Me agrada escuchar que tuviste una buena experiencia con Lorean. Gracias por escogernos para tus necesidades de seguro y lealtad todos estos años. Saludos a la familia!"
Profile photo of Ferdinand Tadiaman

Ferdinand Tadiaman

July 22, 2025

5  out of  5
rating by Ferdinand Tadiaman
"Korean is excellent!!"
We responded:
"Thank you so much! We’re really happy to hear of your experience with Lorean. It means a lot to us! "
Profile photo of Kelly Schwartz (1FabulousMom)

Kelly Schwartz (1FabulousMom)

July 16, 2025

5  out of  5
rating by Kelly Schwartz (1FabulousMom)
"I cannot rave enough about agent Luisa Balderas. If you have any questions regarding your policies, she is the agent you want to speak with. Luisa was knowledgeable in all aspects of my policy. She educated me about discounts I wasn’t taking advantage of, helped me ensure I was getting the best coverage for our needs, and offered additional coverage that she thought might be a good fit for our family. Luisa truly helped me understand my policies and what I needed. She is kind, very patient, and her customer service is impeccable. She exemplifies the saying, “Like a good neighbor, State Farm is there.” Thank you, Luisa. I look forward to working with you in the future for all our policy needs."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Luisa provided you with exceptional service and helped you understand your policies while finding the best coverage and discounts for your family. Luisa truly exemplifies the values we strive for at Lily Vasconcelos State Farm agency, and we’re glad her kindness and expertise made such a positive impact. We look forward to continuing to support you with all your insurance needs in the future!"
Profile photo of Daniele Whaley

Daniele Whaley

July 2, 2025

5  out of  5
rating by Daniele Whaley
"Shopping for homeowners insurance can be a daunting task. Lily Vasconcelos made the process a breeze. She's very knowledgeable, answered all of my questions thoroughly, was quick to respond to email, and saw me through the process step by step. After we worked through home owners insurance, I switched my auto insurance as well, and at a very nice savings. I highly recommend this agency and Lily. They will take good care of you. Thanks so much Lily!!!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that your homeowner's insurance process was easy and that you felt well-supported every step of the way. It's wonderful that you were able to save on your auto insurance as well. We truly appreciate your recommendation and look forward to continuing to take great care of you. Thanks again for choosing our agency!"
Profile photo of Craig M

Craig M

June 24, 2025

5  out of  5
rating by Craig M
"Just changed my auto insurance to State Farm from Geico. I have been with Geico for many years but it was time for a change. Geico tends to increase your rates annually even if you dont file a claim. Priscilla Cruz set me up with my new State Farm policy. She was efficient and courteous. The transition was relatively easy. So far so good. Let's hope the rate increases don't follow Geico's example. Thank you, Priscilla. Good job!"
We responded:
"Thank you for your review! We're thrilled that Priscilla provided excellent service during your transition to State Farm. If you ever notice a rate difference, please know that we are here to help and review your policy with you. We encourage you to call us at each renewal to ensure you have the best coverage and rate. Welcome to State Farm!"
Profile photo of Lissandra Rodriguez

Lissandra Rodriguez

June 20, 2025

5  out of  5
rating by Lissandra Rodriguez
"Excelente servicio y atención personalizada de todos en la agencia, especialmente Luisa y Lily. Estoy muy satisfecha con el servicio de esta agencia por los tantos años que llevo con ellos. Siempre han sido muy atentos, responden rápidamente a mis dudas y me han ayudado a encontrar la mejor opción de seguro para mis necesidades. Se nota el compromiso que tienen con sus clientes. ¡Altamente recomendados!"
We responded:
"¡Muchas gracias por su comentario tan positivo Lissandra! Nos alegra mucho saber que ha tenido una excelente experiencia con nuestro equipo. Su satisfacción es nuestra prioridad y nos esforzamos por brindar un servicio atento y personalizado. Apreciamos su lealtad a lo largo de los años y su recomendación. Estamos aquí para ayudarle siempre que lo necesite. ¡Saludos!"
Profile photo of Maria Hernandez

Maria Hernandez

June 17, 2025

5  out of  5
rating by Maria Hernandez
"Very helpful and they make sure you get all the information you need and they always check on you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help you with your insurance needs. "
Profile photo of Oscar Reyes

Oscar Reyes

June 11, 2025

5  out of  5
rating by Oscar Reyes
"Muchas gracias por hacernos sentir seguros, Srtas. Priscila y Luisa Urena, también la Srta. recepcionista del frontal desk 🌹🌹🌹"
We responded:
"¡Agradecemos mucho su reseña Oscar! Nos alegra saber que Priscila, Luisa Urena y Lorean le hicieron sentir seguro. Su satisfacción es nuestra prioridad, y esperamos tener el placer de atenderte de nuevo muy pronto. ¡Saludos! "
Profile photo of Samantha L

Samantha L

June 10, 2025

5  out of  5
rating by Samantha L
"Hello Lorean Is the best!!! If there was a 10 star automatically hit it. She took her time cares and concerns that I needed. Important to me. Great accest State Farm family location. Thank you Lorean again helping me. This picture words are true"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Lorean at our State Farm office and thank you for your trust and loyalty all these years. "
Profile photo of Leonardo vazquez

Leonardo vazquez

June 9, 2025

5  out of  5
rating by Leonardo vazquez
"Very polite and professional, Luisa was very professional. Muy buen servicio."
We responded:
"Thank you very much Leonardo Vazquez, we appreciate your trust in us."
Profile photo of Tiffany Hunter

Tiffany Hunter

May 30, 2025

5  out of  5
rating by Tiffany Hunter
"Every time I call they get me an instant quote that is the best rate you will find!"
We responded:
"Thank you for your 5-star review and trust in us Ms. Tiffany, we appreciate your loyalty! "
Profile photo of Yudanys Martin Mesa

Yudanys Martin Mesa

May 22, 2025

5  out of  5
rating by Yudanys Martin Mesa
"Muy satisfecho con el servicio Luisa Urena gracias"
We responded:
""¡Muchas gracias por su comentario! Nos alegra saber que está muy satisfecho con el servicio de Luisa Urena. Valoramos mucho su opinión y esperamos seguir brindándole un excelente servicio en el futuro. "
Profile photo of Carmen Palifroni

Carmen Palifroni

May 21, 2025

5  out of  5
rating by Carmen Palifroni
"Priscilla was awesome. She was very genuine with her approach when explaining State Farm Coverage. We missed each other several times but I went back to her because of her kindness, detail and her patience with me because of my work schedule. There was another State Farm office close to one of my offices but I came back because of her professionalism. Thank you Priscilla."
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Priscilla provided you with exceptional service and made a positive impact on your experience with State Farm. Her dedication to her clients and willingness to accommodate your schedule truly reflects our commitment to excellent customer care. We appreciate your loyalty and are glad you chose to come back to us. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you again for your kind words!"
Profile photo of Andrea Ferrer

Andrea Ferrer

May 20, 2025

5  out of  5
rating by Andrea Ferrer
"Mire provided a great service, she was very helpful."
We responded:
"Thank you so much Andrea! We are glad to help you with your car insurance needs."
Profile photo of Lorenzo Sánchez

Lorenzo Sánchez

May 16, 2025

5  out of  5
rating by Lorenzo Sánchez
"Hola en el día de hoy quería agradecer a Luisa y Maykel por su maravilloso servicio , sigan así gracias"
We responded:
"¡Hola! Muchas gracias por sus amables palabras. Nos alegra saber que Luisa y Maykel le brindaron un excelente servicio. Apreciamos tu reconocimiento y gracias por elegirnos!"